I never though I would give a 5 star review to a car dealership. Experience was fast, friendly, low pressure and fair. As a business owner and family of 5 we buy cars pretty often. Archibald’s will be my first stop from now on. I highly recommend them.
2021-01-10
NEVER has a car buying experience been so easy! Jordon did an exceptional job! Our old car broke down at 4:30 PM and we needed a reliable car for the following day. Jordon was able to help us select the perfect car, found financing (during a holiday week) and got us on the road by dinner! Jordon and the Archibald's team was fantastic and I highly recommend them.
2021-01-05
I have bought 9 vehicles from Archibald's and if I hadn't moved I would by more. The Archibald's are a great family and they go out of their way to get you the best deal possible. If I need to upgrade my vehicles I will drive 500 miles to the Tri cities to upgrade at Archibald's
Tim Williams
2021-01-03
Service was fast and friendly. Able to complete purchase in 2 1/2 to 3 hrs. including test drive. Also very helpful answering follow up questions post purchase. Beware high pressure to purchase extended warranty. It adds thousands to the price and may not be needed. Also, check under carriage , skid plate was missing a screw risking high centering.
2021-01-01
I had the engine light come on in my Lexus RX350 in the middle of nowhere. I called ahead to Archibald's, and they offered to check my car before I continued on. Guy was amazing. Kind and thorough, he ran a diagnostic on my car. It showed nothing was wrong, and he left the memory of the warning so another dealership service center could check it out. Guy may never know the peace of mind he left me with, but I am soooooo grateful for such help. Thank you, Guy, and thank you Archibald's.
2020-12-24
Guy Adams was extremely knowledgeable, and made buying a car fun. Great customer service before, and after the sale. Thanks again.
2020-12-18
Love these guys. Was shopping for a car and went to a few other dealerships and felt that that commonly felt pressure to buy but not from these guys. I didn't feel pressured and everyone was knowledgeable and answered all my questions. the Finance lady was a pleasure to talk to and very beautiful!
2020-12-18
I have had experience with other dealerships that have tried bait and switch, price markup to let you think you negotiate down, lack of interest or response, and poor quality vehicles marketed as sound. My experience with Archibalds was the best truck buying experience I have encountered. Johnny gave me quick response to my questions, an exceptional truck priced fairly, and quick confirmation of the paperwork to get me back on the road. I would highly recommend this dealership. Their integri... More
2020-12-14
I have had experience with other dealerships that have tried bait and switch, price markup to let you think you negotiate down, lack of interest or response, and poor quality vehicles marketed as sound. My experience with Archibalds was the best truck buying experience I have encountered. Johnny gave me quick response to my questions, an exceptional truck priced fairly, and quick confirmation of the paperwork to get me back on the road. I would highly recommend this dealership. Their integri... More
2020-12-14
Best and most fair dealer in Tri Cities. Other dealers I have tried to work with try every trick in the book to cheat you. If I want a new car I drive to Seattle where the vehicles are actually cheaper even with their much higher overhead. I don't understand the business's here as they lose much business by being totally inflexible. As far as used cars, Archibald's is the way to go....
2020-12-14