How Are We Doing?

We strive to provide unrivaled customer service to each and every car shopper who walks through our doors at Archibald's. We are always interested in ways to improve our customer service – let us know how we are doing and how we can improve to better serve you and the rest of the car shoppers in the Tri-Cities area. Give us a rating below and thank you for your time!


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280 Testimonials
5 out of 5 stars
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Very impressed with everyone I worked with at Archibald. So friendly and professional and what a great experience. I never felt any pressure and they were so quick and accommodating to my crazy busy schedule. All my concerns and questions were answered very timely. I really love my new car!
Bonnie Wicklung
Lot was clean and employees were nice
James Chaney
The staff at Archibald’s simply is the best. This was our second purchase here. Hands down the best customer service anyone could ever ask for. Jordon and James made the entire car buying experience quick and easy! Thank you
Dakota Townsend
Quality product quality service thank you
Scott Passage
Our salesman Josh Campbell really knows his cars. We tried out several SUV styles and We were very impressed with his knowledge. The purchase was easy and fast so a 5 star for all!!
David and MaryAnn Saunders
I had a great experience at Archibald’s. Jarod was fantastic and allowed me the space to think through my decision while giving me helpful information. Bruce made the financing simple with no pressure. I will be coming here for any future purchases.
Philip York
The service here was super great! Johnny was super nice and made my first time buying a car easy and quick. They are really helpful and willing to work with you. I can’t express enough how easy and fast the process was.
Ruby Gonzalez
They are the best! Service, attitude and square deals!
Gordon Beecher
Jordan was waiting for me at the correct time and he had the car I was interested in ready to test. He was not pushy, we even test drove another vehicle. I expressed that I did not want to play the number game and we did not! He was straight forward on what it would take to buy this car and he went the distance to make sure I got a great rate! It was easy from start to finish and I appreciated that. He even cleaned out my trade in, washed my exchangeable floor mats and I was on my way in a few h... More
Suze Winn
Great friendly service!
Wilson Rivera Gonzales