Archibald's is AMAZING! Kevin was absolutely a pleasure to work with. He took his time, answered all our questions, made us feel like we were priority one, he made us feel like we were family. Eric went through all the paperwork and made sure I knew exactly what I was signing. He explained every detail. They washed the car I was purchasing twice and detailed it before I drove off the lot, and finally one of the Archibald's came and introduced himself to us to just to say hi. If you are looking t... More
2026-02-08
I had a great experience working with Jordon Archibald. He was very informative, patient, and never made me feel pressured at any point in the process. He took the time to answer all of my questions and made sure I felt comfortable every step of the way. Awesome car buying experience.
2026-02-07
I had such a great experience at Archibald’s! My salesperson was Hector, he answered all my questions and never made me feel pressured. He was helpful and made sure everything went smoothly. If you’re looking for a dealership with great customer service and a friendly environment, I definitely recommend Archibald’s and Hector!
2026-02-07
Archibalds is easily the best place in Tri-Cities to buy a car if you’re in the market and Jordon Archibald is top tier!! We’ve purchased multiple vehicles from him now and it’s always hassle free, a fair and competitive price and painless process!! Would 10/10 recommend talking with Jordon in you’re in the market for a high quality used vehicle.
2026-02-07
Eddie Diaz in sales made my vehicle buying experience simple and stress free! We did everything over the phone before I made the 4 hour drive to pick up my new Chevy Tahoe! Great dealership with great employees!
2026-02-05
Recently purchased a vehicle from Archibald's and it was a pleasant experience. I worked with Tanner Race from Archibald's over the course of a couple of months, trying to find the right vehicle. Honestly, didn't really know what I wanted. He was patient and low key but a quality person with whom to work. The buying process, once we agreed on the deal was very smooth and quick. All dealerships are a little too eager to upsell you on an "extended warranty", but graciously took no for an answ... More
2026-02-03
I had a fantastic car-buying experience at Archibalds Auto in Kennewick, WA, thanks to Guy Adams! From start to finish, the process was smooth, stress-free, and actually enjoyable (which is rare when buying a car ?). Guy was friendly, knowledgeable, and made sure everything was clear and easy. I never felt pressured—just well taken care of. If you’re looking for a great deal and an even better experience, I highly recommend asking for Guy Adams. Thanks again for such a wonderful car-buying exper... More
2026-02-02
I dropped in and dealt with Hector, who may just be the most talented salesperson in the business. He went above and beyond to make sure that not only did I get a good car for a fair price, but that I was also taken care of as a person. He was extremely professional and helpful beyond compare! Ultimately, everybody I encountered or dealt with here was just as friendly and polite, so the customer service here is a 10/10. There’s a reason why everybody in the area talks about Archibald’s - they’ve... More
2026-02-01
We made a vehicle purchase remotely and it was shipped to us out of state. The pre-purchase process (conversations, detailed videos, etc.) were professional and diligent. Our salesman (Jerry) was very attentive and responded promptly throughout the sale.
This was our first time working with Archibald's and would be happy recommending them to others.
2026-01-23
I had a wonderful experience purchasing my Tesla from Archibald’s. They are the best at customer service. We had such a great experience. They are known for being honest and reliable. I highly recommend that if you are in the market for a car. Go see them. You will not be disappointed with the service, reliability, or selection!! Thank you!!
2025-12-04