How Are We Doing?

We strive to provide unrivaled customer service to each and every car shopper who walks through our doors at Archibald's. We are always interested in ways to improve our customer service – let us know how we are doing and how we can improve to better serve you and the rest of the car shoppers in the Tri-Cities area. Give us a rating below and thank you for your time!


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295 Testimonials
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This is a top-notch dealership that has great cars and great service. No pressure like the other dealerships in town. I will definitely come back to this dealership on my future purchases. Thanks guys!!
Josh Blankenship
Thanks Archibald’s for a super car buying experience! Shout out to Johnny for great customer service.
Sam Shick
I had a great first time buying experience here! The staff is very friendly, helpful, patient, and not pushy. The paperwork process was nice and quick as well. I visited quite a few car dealerships in Tri-Cities while on my hunt for a new car and this place was the best by far. I highly recommend this dealership! Thank you, Archibalds!
Bethany Tufford
Great place to purchase a car, would recommend Danny Gray, he is a great and friendly car salesman
Preston Gravey
I bought the perfect car for me from them 2 years ago. Great customer service!
Deborah Hanlen
I have had the best car buying experience here! Jorden & the team went above and beyond to make the whole process go as smooth as possible!!!! Thank you so much! You guys are amazing
Krystal Lancaster
Very nice salesman and straight shooters!
Sara Corbin
The fellas at Archibald’s listened to our needs and helped us find the perfect car for our son. They took great care of us, and made the car buying process easy. There was no pressure or any of the typical “used car salesmen” tactics. We will purchase all of our future cars here. Thank you!
Liz Cronin
ALWAYS amazing customer service at Archibald’s! We love Jordan - he makes the entire car buying process easy, fast, and stress free! Thank you again Jordan and Archibald’s!! You are the BEST!
Angie Chastain
I have been shopping for a replacement for my car that was totaled in an accident 4 months ago. I have been to 20 dealerships in the Tri-Cities. Most of my experiences have been memorable but not in a good way. Archibald's had a car similar to the one I wanted in a different model and color than I wanted. My salesman Danny Gray researched for me and found out more Lexus would be arriving the next week. Turned out the EXACT car I had been searching for arrived and I purchased it today! The buyin... More
Pamela Sweeney