ARCHIBALD'S INC.
Website Privacy Policy

Effective Date: 2/23/2026

Introduction
Archibald's Inc. ("Archibald's," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard information in connection with our website, online tools, text messaging programs, credit applications, and in-store dealership transactions. This policy applies to information collected both online and offline.

Information We Collect
We may collect identifiers (name, address, email, phone number, IP address, driver's license, SSN, date of birth), financial information (credit applications, employment and income data, financing details), commercial information (purchase history, inquiries, trade data), internet/device data (browser type, pages visited, interaction data), and approximate geolocation data.

How We Use Information
We use personal information to process transactions, arrange financing, respond to inquiries, send marketing communications (where permitted by law), improve website functionality, detect fraud, and comply with legal obligations.

Text Messaging & Marketing Communications
By providing your mobile number, you consent to receive text messages regarding appointments, vehicle availability, transaction updates, and promotional offers (if opted in). Message frequency varies. Message and data rates may apply. You may opt out by replying STOP. You may request assistance by replying HELP or calling 509-737-1199. We do not sell SMS consent or phone numbers.

Cookies, Tracking & Advertising
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and deliver targeted advertisements. We may use services including Google Analytics, Google Ads, Meta advertising tools, CRM tracking systems, IP-based advertising tools, and call tracking technology. You may disable cookies through browser settings, though some features may not function properly.

Call Tracking
We may use call tracking services that record or analyze calls for quality assurance and performance measurement. By contacting us, you consent to call monitoring where permitted by law.

Information Sharing
We do not sell personal information. We may share information with lenders, CRM and DMS providers, marketing vendors, analytics providers, call tracking vendors, payment processors, and government agencies as required by law.

When you apply for financing or enter into a credit transaction, we collect nonpublic personal financial information. We maintain safeguards consistent with federal law, including the Gramm-Leach-Bliley Act. A separate Financial Privacy Notice may be provided during your transaction.

Data Security
We implement administrative, technical, and physical safeguards including encryption, secure network infrastructure, restricted employee access, and vendor oversight. No data system can be guaranteed completely secure.

Data Retention
We retain personal information as necessary to complete transactions, comply with legal obligations, resolve disputes, and enforce agreements. Financial and transaction records may be retained as required by federal and Washington State law.

Your Rights & Choices
You may request access to personal information we maintain, request corrections, request deletion (subject to legal retention requirements), or opt out of marketing communications. To submit a request, contact Archibald's Inc., 6902 W Clearwater Ave., Kennewick, WA 99336, 509-737-1199.

Children's Privacy
Our website is not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13.

Links to Third-Party Websites
Our website may contain links to third-party websites. Archibald's Inc. is not responsible for the privacy practices or content of those websites.

Updates to This Policy
We may update this Privacy Policy periodically. The effective date listed above reflects the most recent revision.

Contact Information
Archibald's Inc., 6902 W Clearwater Ave., Kennewick, WA 99336, 509-737-1199

Contact

Hours

  • Monday 9:00AM - 7:00PM
  • Tuesday 9:00AM - 7:00PM
  • Wednesday 9:00AM - 7:00PM
  • Thursday 9:00AM - 7:00PM
  • Friday 9:00AM - 7:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday 10:00AM - 5:00PM